Privacy Policy
Aadvik TekLabs (“us”, “we”, or “our”) formally knows as AadvikLabs operates the Aadvik TekLabs Pvt. Ltd. website (the “Service”).
This Privacy Policy explains how we collect, use and disclose your Personal Information when you access or use our Service.
We are committed to protecting your privacy and will not use or share your Personal Information except as described in this Privacy Policy. We may use your Personal Information to provide, maintain, improve and personalize the Service, as well as to enhance your overall experience.
This Privacy Policy applies to Personal Information collected through our website, products, solutions, platforms, services, communications, events and other interactions with Aadvik TekLabs, unless a separate privacy notice expressly applies.
By accessing or using our Service, you acknowledge and agree to the collection and use of your Personal Information in accordance with this Privacy Policy. Unless otherwise defined herein, all terms used in this Privacy Policy have the same meanings as those set forth in our Terms and Conditions, available at www.aadviklabs.com
1. Collection of Personal Information
We may collect Personal Information when you access or use our website, products, solutions, platforms, or services, or communicate or otherwise interact with us through email, telephone, online forms, social media, events, or other channels.
Depending on the nature of your interaction with us, we may collect:
- Contact Information: Name, email address, telephone number, organization, designation and other information necessary to communicate with you.
- Website and Device Information: IP address, browser type, device information, interactions with our website and other technical information.
- Product and Service Usage Information: Information relating to your access to and use of our products, solutions, platforms, applications and services.
- Information You Provide: Information submitted through forms, emails, registrations, inquiries, applications, submissions, or other communications.
- Events and Webinars: Information provided when you register for, attend, or participate in webinars, events, exhibitions, conferences, expos, or similar activities.
- Third-Party Information: Information provided by your employer, organization, service providers, business partners, or other authorized third parties, where permitted by law.
- Publicly Available Information: Information lawfully available in the public domain, including information published on social media, corporate websites, professional networking platforms, or other publicly accessible sources.
- Communications: Information contained in or generated through emails, telephone calls, text messages, correspondence and other communications.
- Customer and Technical Support Information: Information provided when requesting customer support, technical support, troubleshooting, or other assistance.
- Business-Related Information: Information reasonably necessary to provide products, solutions and services, process transactions, manage business and contractual relationships, perform contractual obligations, or conduct business with you or your organization.
Where applicable law requires consent for the collection or processing of Personal Information, we will obtain consent or rely on another lawful basis available under applicable law.
2. Use of Personal Information
Subject to applicable law, Aadvik TekLabs may use and process Personal Information to:
- Communicate with you regarding products, solutions, services, business opportunities, inquiries, requests, events, offers and other relevant matters.
- Provide, operate, maintain, secure, improve and develop our website, products, solutions, platforms, applications and services.
- Facilitate communication, collaboration, document or file sharing and other functionality between authorized users.
- Respond to inquiries, requests, complaints, feedback and support requests and administer user accounts where applicable.
- Send technical notices, security alerts, administrative communications, service notifications and other important information.
- Conduct surveys, research, feedback programs and related activities and use the results to improve our products, services and customer experience.
- Evaluate applications, submissions, inquiries, forms and other information provided by you.
- Identify prospective customers, generate business leads, understand customer interests and market or promote our products, solutions and services, where permitted by law.
- Personalize website experiences and, where permitted by law and subject to applicable choices and permissions, support relevant advertising or content.
- Analyze usage patterns, trends, interactions and other information to improve functionality, security, performance, reliability and effectiveness.
- Detect, investigate, prevent and address fraud, unauthorized transactions, security incidents, misuse, unlawful activities, or violations of our terms and policies.
- Protect the rights, property, safety, security and interests of Aadvik TekLabs, our users, customers, employees, business partners and others.
- Comply with applicable laws, regulations, legal processes, governmental or regulatory requests, court orders and other lawful requirements.
- Fulfill other purposes disclosed at the time of collection or otherwise permitted or required by applicable law.
2.1 Third-Party Service Providers and Disclosures
We may engage third-party service providers, contractors, consultants, technology and infrastructure providers, professional advisers and other authorized partners to perform services or functions on our behalf.
Where such parties process Personal Information on our behalf, we will take reasonable steps, as required by applicable law, to ensure appropriate contractual, confidentiality, privacy and security safeguards.
We may also disclose Personal Information where required or permitted by law, including to governmental authorities, regulators, courts, law-enforcement authorities, professional advisers, auditors, insurers, or other authorized persons.
Personal Information may also be disclosed in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, subject to applicable law and appropriate confidentiality and security measures.
2.2 Public Forums and User-Generated Content
Our website or services may allow you to voluntarily share information or content publicly through discussion forums, blogs, comment sections, testimonials, reviews, or other community features.
Information you choose to post publicly may be visible to other users or members of the public and may include your name, nickname, organization, country, or other information you voluntarily provide.
You should exercise caution before posting Personal Information in publicly accessible areas. Information voluntarily disclosed in a public forum may be collected, viewed, copied, or used by others.
To the extent permitted by law, Aadvik TekLabs is not responsible for Personal Information independently disclosed publicly by you or for subsequent use of that information by third parties outside our reasonable control.
2.3 Marketing Communications
Subject to applicable law and where we have an appropriate lawful basis, Aadvik TekLabs may use your Personal Information to communicate with you regarding products, solutions, services, events, offers and other promotional or business information.
Where required, we will obtain appropriate consent or provide applicable choices before sending marketing communications.
You may opt out of marketing communications at any time:
- Marketing emails:Use the “unsubscribe” mechanism provided in the communication.
- SMS/text messages:Reply “STOP” where such functionality is available.
- Other requests:Contact us at support@aadviklabs.com
We will not sell, rent, or otherwise disclose your Personal Information to third parties for their independent promotional, advertising, or direct-marketing purposes without your consent, except where expressly permitted or required by applicable law.
Opting out of marketing communications will not affect the lawfulness of processing conducted before the opt-out and will not prevent us from sending service-related, transactional, security, support, legal, or administrative communications where permitted or required by law.
3. Cookies and Similar Technologies
Aadvik TekLabs uses cookies and similar technologies to operate and secure our website, remember preferences, understand website usage, improve user experience, analyze performance, and, where permitted by law, support advertising and analytics activities.
A “cookie” is a text file of letters and numbers that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser.
We may use:
- First-Party Cookies: Cookies placed by Aadvik TekLabs or on our behalf.
- Third-Party Cookies: Cookies placed by third-party service providers, analytics providers, advertising partners, or other external providers.
- Session Cookies: Cookies that generally remain active during your browsing session and are deleted when you close your browser.
- Persistent Cookies: Cookies that remain on your device after you close your browser and may be used to remember preferences or recognize your browser during subsequent visits.
This website uses cookies to enhance your browsing experience. Necessary cookies are stored in your browser because they are essential for the website’s core functionality. We also use third-party cookies to help us understand and analyze how you interact with our website. Where required by law, we will obtain your consent before placing or using cookies that require consent.
You may control or disable cookies through your browser or device settings. Disabling certain cookies may affect website functionality, performance, availability, or your overall user experience.
If you would like to change your cookie preferences, please open the Cookie Preference Center.
3.1 Web Beacons and Pixels
A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is a technology that can link webpages, emails, and other content to web servers and cookies and transmit information to those servers.
We may use web beacons, pixels, and similar technologies, sometimes in conjunction with cookies, to understand interactions with our website, communications, products, and services and to measure their effectiveness. This may include tracking response rates, webpage access, forwarding, and other interactions for the purposes described below.
- Improve the performance of our websites,
- Enable us to collect information about how users use our websites,
- Improve users experience on our websites,
- Deliver relevant online advertising to you both on our websites and elsewhere, and/or
- Measure the effectiveness of our online advertising and marketing communications.
3.2 Third-Party Technologies
Our website or services may contain widgets, plug-ins, APIs, embedded content, or interactive features provided by third parties.
These third parties may collect information such as your email address, browser information, IP address, device information and usage information. Their collection and use of information are governed by their respective privacy policies and terms.
4. Retention of Personal Information
Aadvik TekLabs will retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected or otherwise processed, including to:
- Provide and maintain our products and services.
- Maintain business and contractual relationships.
- Comply with legal, regulatory, tax, accounting and other obligations.
- Resolve disputes and address complaints.
- Enforce our agreements, terms and policies.
- Detect and prevent fraud, misuse and security incidents.
- Protect our legitimate business interests, where applicable.
Subject to applicable law and contractual obligations, we may retain Personal Information relating to inactive users for up to twelve (12) months and may thereafter delete, anonymize, or de-identify such information where appropriate.
If you do not log into or otherwise use your account for twelve (12) months or more, we may deactivate or permanently delete your account and associated information, subject to applicable law and contractual obligations.
We may retain information for longer where required or permitted by law, including for legal compliance, dispute resolution, fraud prevention, security, auditing, enforcement of agreements, or establishment, exercise, or defense of legal claims.
When Personal Information is no longer required for a lawful purpose, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law and our retention practices.
5. Your Rights and Requests
Subject to applicable law, you may have the right to:
- Request access to or information about the Personal Information we hold about you.
- Request correction or updating of inaccurate or incomplete Personal Information.
- Request deletion or erasure of Personal Information where applicable.
- Withdraw consent where processing is based on consent.
- Object to or restrict certain processing activities where applicable.
- Opt out of certain marketing communications.
- Exercise any other rights available under applicable law.
These rights are subject to applicable legal, regulatory, contractual and other exceptions. We may therefore be required or permitted to retain certain Personal Information despite a request for deletion, correction, or other action.
To submit a privacy-related request, please contact support@aadviklabs.com
We may request reasonable information or documentation to verify your identity and assess your request. Valid requests will be reviewed and addressed in accordance with applicable law and applicable statutory or regulatory timelines.
6. Confidentiality and Security
Aadvik TekLabs may store Personal Information electronically on systems operated by us, our affiliates, employees, contractors, or authorized service providers. In certain circumstances, information may also be maintained in physical form.
We implement reasonable and appropriate managerial, technical, operational and physical safeguards designed to protect Personal Information against unauthorized access, alteration, disclosure, loss, misuse, destruction, or other unlawful processing, taking into account the nature and sensitivity of the information and associated risks.
However, no method of electronic transmission, storage, or processing is completely secure. Accordingly, we cannot guarantee the absolute security of Personal Information.
6.1 Account and Password Security
Where our services require authentication credentials, you are responsible for maintaining their confidentiality and taking reasonable measures to protect your account and devices from unauthorized access.
You should not share your password or authentication credentials with unauthorized persons.
If you believe that your account or credentials have been compromised or that unauthorized activity has occurred, please notify us promptly at support@aadviklabs.com
6.2 Access Controls and Third Parties
Access to Personal Information is limited to employees, contractors, service providers and other authorized persons who have a legitimate business, contractual, legal, or operational need to access it.
We may rely on third-party hosting, infrastructure, payment, communications, analytics, technology and other service providers. We take reasonable steps to select providers that maintain appropriate security and privacy safeguards.
To the extent permitted by law, Aadvik TekLabs is not responsible for security incidents or privacy practices of independent third parties outside our reasonable control.
7. Changes To This Privacy Policy
Aadvik TekLabs may update this Privacy Policy from time to time to reflect changes in our business practices, technology, products, services, applicable laws, or regulatory requirements.
Where material changes are made, we may provide notice through our website, email, or other appropriate means where required by applicable law.
We encourage you to review this Privacy Policy periodically. Where required by law, we will obtain any necessary consent before implementing changes that require consent.
8. Grievance Redressal
If you have questions, concerns, complaints, or grievances regarding our collection, use, processing, disclosure, retention, or protection of Personal Information, you may contact to our legal team at legal@aadviklabs.com
We will review and address grievances in accordance with applicable law and within applicable timelines.
Where applicable law requires the appointment or designation of a specific privacy or grievance officer, the relevant details will be made available as required.
9. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of India, to the extent applicable and subject to mandatory rights and protections available under applicable law.
Subject to applicable law, disputes arising out of or relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.
Nothing in this section is intended to limit mandatory rights, remedies, or dispute-resolution mechanisms available under applicable law.
10. Contact Us
For questions, requests, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at support@aadviklabs.com
We will make reasonable efforts to review and respond to inquiries and valid requests in accordance with applicable law.
11. Acknowledgment
By accessing or using the Aadvik TekLabs website, products, solutions, platforms, or services, you acknowledge that you have had an opportunity to read and understand this Privacy Policy.
Where consent is required under applicable law, Aadvik TekLabs will process Personal Information only after obtaining the required consent or on another lawful basis permitted under applicable law.
If any provision of this Privacy Policy is determined to be invalid, unlawful, or unenforceable, it shall be interpreted or modified to the extent necessary to make it valid and enforceable and the remaining provisions shall continue in effect to the extent permitted by applicable law.
